Terms of Service

Proudly Manufactured in North America

We Supply High-Performance Magnesium Cement Systems.

First Wave Supply is your source for ZS2's Precast Magnesium Cement Systems.

Our materials are ESR-certified, fire-rated, hurricane-tested, and backed by Environmental Product Declarations (EPDs).

Last Updated: March 2026

1. Acceptance of Terms

By accessing or using the website www.firstwavesupply.com (the "Site") operated by Firstwave Supply ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site.

These Terms constitute a legally binding agreement between you and Firstwave Supply regarding your use of our Site and services.

2. Nature of Services

2.1 Information and Lead Generation Only

Our Site is designed for informational purposes and lead generation only. We do not operate an e-commerce platform. You cannot purchase construction materials directly through this Site.

2.2 No Binding Purchase Obligations

Submitting an inquiry, quote request, or contact form does not create a binding obligation for you to purchase any products or services. Similarly, providing a quote does not obligate us to sell at that price beyond the validity period stated in Section 3.

2.3 Design Work

Any design work referenced on our Site is typically handled by customers or their contractors on their own end. We do not provide design services unless explicitly agreed upon in a separate written agreement.


3. Quotes and Pricing

3.1 Quote Validity

All quotes provided by Firstwave Supply are valid for 30 days from the date of issuance unless otherwise specified in writing. After this period, pricing may change due to market conditions, material availability, or other factors.

3.2 Quote Accuracy

While we strive for accuracy, quotes are estimates based on information provided by you. Final pricing may vary based on:

- Actual material quantities required

- Site conditions and accessibility

- Delivery logistics and distance

- Market fluctuations in material costs

3.3 No Warranty on Pricing

We do not guarantee that quoted prices will remain available beyond the 30-day validity period. All pricing is subject to change without prior notice until a formal purchase order or contract is executed.


4. SMS/MMS Messaging Terms

4.1 Consent to Receive Messages

By providing your mobile phone number through our Site, phone call, or newsletter signup, you consent to receive text messages from [Your Company Name]. This consent is not a condition of any purchase or service.

4.2 Types of Messages

You may receive:

- Quote confirmations

- Project notifications

- Appointment reminders

- General business communications

- Newsletter updates (if opted in)

Estimated Frequency: Approximately 10 or less messages per month.

4.3 A2P 10DLC & TCR Compliance

Firstwave Supply is registered with The Campaign Registry (TCR) for A2P 10DLC messaging. All messages comply with US wireless carrier requirements.

4.4 Opt-Out Instructions

You may opt out of SMS messages at any time by:

- Replying STOP to any text message

- Clicking the unsubscribe link in email newsletters

- Contacting us directly at +1 208-330-7247 or [email protected]

Upon opting out, you will receive a final confirmation message. You may still receive non-marketing communications related to active projects or inquiries.

4.5 Carrier Fees

Message and data rates may apply based on your mobile carrier plan. We are not responsible for these charges.


5. User Conduct

By using our Site, you agree to the following conduct standards:

5.1 Permitted Use

You may use our Site for:

- Requesting quotes and information

- Submitting legitimate inquiries

- Communicating with our team

5.2 Prohibited Conduct

You agree not to:

- Submit false, misleading, or fraudulent information

- Attempt to access accounts or systems you do not have authorization for

- Use automated systems (bots, scrapers) to extract data from our Site

- Spam our forms or contact channels

- Impersonate any person or entity

- Interfere with the proper functioning of our Site

- Violate any applicable federal, state, or local laws

5.3 Account Termination

We reserve the right to suspend or terminate access to our Site at our discretion for violations of these Terms, without prior notice.


6. Intellectual Property

6.1 Ownership

All content on this Site, including text, graphics, logos, images, and software, is the property of [Your Company Name] or its licensors and is protected by US copyright and intellectual property laws.

6.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use our Site for personal or business informational purposes only. This license does not include:

- Resale or commercial use of Site content

- Collection of user data for competitive purposes

- Modification or derivative works

- Public display or distribution

6.3 Trademarks

Firstwave Supply and our logos are trademarks of Firstwave Supply. You may not use these marks without our prior written permission.


7. Disclaimers

7.1 "As Is" Basis

Our Site and all information, quotes, and materials provided are offered on an "as is" and "as available" basis, without warranties of any kind, express or implied.

7.2 No Professional Advice

Information on our Site is for general informational purposes only and does not constitute:

- Professional engineering or architectural advice

- Legal or financial advice

- Guarantees of material performance or suitability

7.3 Material Specifications

Product specifications, availability, and compatibility information are subject to change. Always verify specifications directly with manufacturers before making purchasing decisions.


8. Limitation of Liability

8.1 Cap on Liability

To the maximum extent permitted by law, Firstwave Supply's total liability for any claim arising from your use of our Site shall not exceed $100 USD.

8.2 Excluded Damages

We are not liable for:

- Indirect, incidental, special, consequential, or punitive damages

- Loss of profits, revenue, or business opportunities

- Data loss or corruption

- Errors or omissions in quotes or specifications

- Delays in material delivery or project timelines

8.3 Assumption of Risk

You acknowledge that construction projects involve inherent risks. We are not responsible for:

- Site conditions discovered after quoting

- Changes in building codes or regulations

- Contractor errors or miscommunications

- Force majeure events (natural disasters, supply chain disruptions, etc.)


9. Indemnification

You agree to indemnify, defend, and hold harmless [Your Company Name], its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

- Your use of our Site

- Your violation of these Terms

- Your actions or omissions in connection with any project

- Any third-party claims related to your business operations


10. Governing Law and Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict of law provisions.

10.2 Jurisdiction

Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Ada County, Idaho, and you hereby consent to the personal jurisdiction of such courts.

10.3 No Class Actions

You agree to resolve any disputes on an individual basis and waive any right to participate in class actions or representative proceedings.

10.4 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


11. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by:

- Posting the updated Terms on our Site

- Sending email notification (for newsletter subscribers)

- Updating the "Last Updated" date

Your continued use of our Site after changes constitutes acceptance of the new Terms.


12. Contact Information

If you have questions about these Terms, please contact us:

Company Name: Firstwave Supply

Email: [email protected]

Phone: +1 208-330-7247

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